We're committed to selling your pre-loved designer items quickly and at the best price!

About Us

Ace Consign

Founded in 2016, we pride ourselves on being the largest and most reliable source for new and pre-loved designer merchandise in Vancouver. Our inventory is unparalleled and shows our dedication to sourcing limited-edition handbags and other luxury goods for our customers around the world.

Ace Consign is not associated or affiliated with any designer brands. All copyrights are reserved to the original brand holders. 

Authenticity Policy

Ace Consign has a zero tolerance for counterfeit merchandise. All items are rigorously vetted by us for authenticity before being offered to our clients. We offer a full money back guarantee, within 7 days after an item is delivered to the buyer,  if the item is found to be inauthentic by a reputable independent authenticator.

Inventory

Not all of our inventory can be seen in the shop section of our website. However, we feature new items on our Instagram account almost every day. If there is a particular item you are searching for, please contact us to inquire if we have it in stock, or if we can locate it for you. 

Shipping

We ship worldwide. 

Payment

Bank transfer and e-transfer are the preferred forms of payment. We also sometimes accept PayPal with shipping to a confirmed address, however an additional processing fee will apply. 

Additional discounts are frequently offered on our Instagram. Hence, prices on this website may differ from the prices to the same products advertised through our Instagram account, or other marketing channels.  

Layaway

We are happy to offer layaway services on the following terms: Initial payment of 25% of the value of the item is required to enter into a layaway agreement. At this time the item will no longer be available for purchase to anyone else. The layaway agreement is valid for a period of 30 - 60 daysafter which full payment of the outstanding balance is required. Payment towards the outstanding balance can be made at any time during the term of the agreement. Not all items are eligible for layaway. If for any reason the buyer wishes to terminate the agreement or cannot pay the outstanding balance, Ace Consign will refund all money collected less the 25% initial layaway deposit, plus a 5% restocking fee.

Holds & Reservations

We are happy to hold an item for you for local pick-up. A deposit of 25% of the value of the item is required for us to reserve an item. Upon payment of the deposit, the item will no longer be available for purchase to anyone else. Not all items are eligible for holds. If for any reason, the client does not complete the purchase, Ace Consign reserves the right to keep the deposit.

Returns

All sales are final. No refunds or exchanges.

If you believe the item you have bought from us is not authentic, you have 24 hours to contact us to inform us of your concerns. We will further ask you to contact a reputable third party authenticator to have the item authenticated, and provide all necessary instructions. 

Typographical Errors

In the event that a product is listed incorrectly on this website, we reserve the right to refuse or cancel any purchase based on the incorrect information. If your credit card has already been charged for the purchase, we will immediately issue a full refund for the full amount paid.